Why should you work with a Managed Services Provider?
- Buy cloud infrastructure and have it managed by professionals.
- Focus on your core-business. Don’t worry about servers, hardware, software, connectivity and so on.
- Get a service covered by SLA, not just some equipment.
- Current computing environments are just too complex to be entirely managed by in-house teams.
All Appnor's services come bundled with one of the following management packages.
Usage Reports i
Monitoring & Alerts i
Monitoring & AlertsUptime, latency, network, load checks, SMS/email alerts
Response Time i
Response TimeTime elapsed between an alert or request and our intervention
Issue solving time i
Issue solving timeTime in which we try to fix a problem, best effort
Network Firewall i
Network FirewallManagement of the network firewall rules
Application Firewall i
Application FirewallApplication level Firewall, such as mod_sec for Apache
Upgrades & updates i
Upgrades & updatesSecurity fixes, application and OS version upgrades, new software
Hours of support i
Hours of supportTime allocated to tasks, including those required by customers
1 hour - initial setup
Once a week
3 hours - initial setup
3 hours - initial setup + 1 hours/month/machine
440€ one time fee
390€ one time fee
330€ one time fee
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